Privacy Policy

British Made Acorn Stairlift Partner respects the privacy of every individual who visits our website and our clients. We are committed to safeguarding any information that you give to us. This statement outlines what information we may collect from you and how we use that information, as well as how you can check what information we have about you and how you can instruct us to erase that information. For information regarding cookies please read our Cookie Policy.

1. WHAT INFORMATION WE COLLECT

We may collect and store information you send to us that is considered sensitive by the General Data Protection Regulation 2018 (GDPR). This information may be required in order to access certain sections of this website (e.g. Client Login). We may also collect and store information about your computer and how you use this website, including your IP address, geographical location, browser type and version, operating system, pages viewed and how you navigate this website.

2. HOW WE USE YOUR INFORMATION

We use the information we collect from you to provide the best possible service and on a very rare occasion we will use your information for various marketing purposes. The information you provide may also be used to help combat fraud and to identify you before disclosing any confidential information. We are continually developing products and services based on information and feedback we receive from visitors to our website, which we may share with you.

Client Account information held in our database.

1. Customer name

2. Customer Address

3. Contact names

4. Account Contact name

5. Email, fax and phone numbers Contact names

6. Email, fax and phone numbers for Account Contact name

7. Preferences on how you would like to be kept up to date

8. Your customer style

9. Your company registration number if applicable

10. What type of services or goods you need

All of the above is required by British Made Acorn Stairlifts to make sure we issue Letters, Emails & brochures, we will on a rare occasion email or post you literature on our service or new products we might think would help you with your mobility, you can opt in or out of marketing information at any time by emailing info@acornstairliftspartner.co.uk with your contact name.

The above information can be passed onto Courts, Bailiffs and High Court enforcement officers in line with collecting the debt that are owned to us, or if we feel that the customer is breaking the law in which case your information will be passed to the relevant authorities.

3. WHOS SEES YOUR INFORMATION

We may disclose your information to any of our employees, subcontractors or associated companies as reasonably necessary to provide you with our services. We will never sell your information to third parties for marketing purposes. Other than as required by law, or as set out in this privacy statement, we will not disclose information about you to any third party without your permission.

4. SECURITY

British Made Acorn Stairlifts will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of the personal information you provide. Of course the transmission of data over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

5. THIRD PARTY WEBSITES

This website may contain links to external websites that have been created, edited or maintained by third parties.British Made Acorn Stairlifts does not accept any responsibility for the privacy policies or practices of third parties.

6. REVISIONS

From time-to-time we may revise this statement. Any revised changes will apply to this website from the date of publication. Please check this page regularly to ensure you are fully aware of any changes to the disclaimer.

If you have any queries regarding this privacy statement or the treatment of your personal information please call us on 0800 121 7706 or email info@acornstairliftpartner.co.uk.